Northstar Recreation Management Suite caters specifically to Recreation Centers. The modules cover a myriad of operational requirements from membership, facilities, retail & event management, activity check-ins to accounting, websites and mobile app to name a few. The entire Northstar suite has been built from the ground up to ensure feature robustness and real-time data processing through multiple interface points like desktop, tablet or smartphone. Additionally, the Northstar system seamlessly interfaces with other software like Power BI, ACCPAK, QuickBooks, etc.
The custom mobile app and responsive websites from Northstar facilitate Recreation Centers to create a focused and targeted communication tool and serve as a hub to increase community involvement and attract new members. Members can sign up for long- and short-term memberships online or in person.
Northstar enables Recreation Centers to manage their programs and classes in a much more efficient manner which makes it easier for members/guests to register for classes online & members have the ability to check themselves in without having to stand and wait in long lines. Recreation Centers members also have easy access to the roster of community events, class schedules and open swim times on the website and mobile app.
Provides a wide range of tools to help serve members and their guests.
Publish, update, refresh and easily manage program and class schedules. Seamless merging of back office planning, reservations and billing.
Market and boost attendance by publishing events on the website or mobile App. The single database methodology offers easy access to back office planning, reservations and billing.
Manage member / guest property access with ease and simplicity.
Streamline punch pass management.
Provides fast and efficient services with order fulfillment capabilities according to inventory availability.
Powerful marketing automation platform for any department to manage customer data, execute targeted campaigns and track results.
Robust and customizable financial management solution that includes GL, AP, AR, and customizable financial reporting.
Provides complete control to generate and track purchase orders from PO issue to receipts.
"My goal as a General Manager is always to research and implement best practices in all areas of our operation to increase our team’s efficiency and most importantly, member satisfaction. Northstar is one of those resources that I can rely on to achieve both member and staff satisfaction. They are constantly bringing new ideas to the table to help us run the club better and we have embraced their innovative culture to ensure Shadow Wood is at the forefront of the newest club technology available."
"At Jonathan Club we always look for new ways to utilize technology to better engage with our membership. We selected the branded ClubNow App from Northstar which is designed with member convenience in mind. Having an app that ties directly to our Northstar system allows our management and our membership to be more connected."
"We wanted to eliminate double work and have technology help our team work “smarter” and also have data easily accessible to management. We evaluated all the key players in the industry and found Northstar was the right partner for us. The NS team’s approach was consultative and they helped us solve for problems we had and that was key."
"Northstar has hit it out of the park with the Kitchen Display System! Our Executive Chef Todd was not behind this to start with but he has seen so much good come out of this system to help Cherokee – it is amazing. Systems were changed, errors have been caught and are now minimized and the kitchen is quiet again. Thank you for building this. Kudos!!!"
"I second all what Mr. Wheeler says! The system is amazing and we are operating our Terrace kitchen much more efficiently!"
"Northstar linked the tee times and Point of Sale systems seamlessly. Prior to Northstar, we operated two separate software programs for tee time reservations and point-of-sale. This proved to be a challenge as our reports were often skewed. Waialae Country Club is a bit complicated in that our membership structure consists of 27 classes and we have 50+ rules in relation to tee times."
"Catching up with the 21st Century where technology does the clerical work so we can focus on the reason we exist: the Member Experience. Northstar is doing the costly, manual work at twice the speed without sacrificing accuracy."
"Our experience with Northstar has been outstanding. The company has been very responsive and innovative. The tee time app has been very well received by our members. It is easy to use and has made some significant enhancements to get the members on the course at the times they want and the people they want to play with. Great team to work with and we are very pleased with the product."