The award winning NS Office is the backbone of the Northstar suite and supports the end to end business operations of a club. NS Office along with NS Connect and ClubNow are all built on a single database making Northstar the only club management software to offer a complete single solution.
NS Office has 30 modules that enable the club staff to easily and efficiently manage the daily club operations. The lean and innovative software can be used to track potential member leads (CRM); to engage club members (Campaign module); to do accounting and financial analysis; to manage the Banquet & Catering business, or Retail sales (POS) to name a few modules.
Marketplace gives members the ability to shop for groceries and other essentials via the club app or website. It is integrated with the Inventory and POS modules for ease, efficiency and convenience.
Unlock value from data. See the story that’s hidden in your data. Quickly analyze, visualize and share information.
Free up your time to get back t o the relationships that matter most to your business. Organize prospect and customer details in one place. Increase Leads and engage your Members to drive loyalty and satisfaction.
Let the chefs and kitchen staff focus on producing mouthwatering food and providing top notch service; the innovative KDS will streamline kitchen operations & improve member service
Empower your members to make dinner reservations from anywhere, anytime with their member App or from club website. Save staff time and increase F&B revenue.
Tee Times Reservation system offers a quick and easy way to reserve, review, modify or cancel tee times 24 hours a day/seven days a week and is available via member app, club website or back office.
Great convenience for member to place food order from locker rooms, halfway house, pools, or from any location online or from their phone.
Provides a wide range of tools to help serve members and their guests.
Say ‘Farewell’ to uploads and downloads with the ultimate integrated campaign management. Powerful marketing automation platform for any department to manage customer data, execute targeted campaigns, and track results.
Not a third party software. Our own Banquet & Catering offers all the feature you need to simplify your busy workday. From Banquet sales forecast to automation of forms. Integrated banquet calendar that can be shared across departments. Fully integrated with F&B Inventory.
Streamline your events with Northstar Events Management. Market club events and boost attendance by publishing on website or by pushing on to Member ClubNow App. Seamless merging of back office planning, multi-channel reservations and POS/Billing.
One and only Auto-Intelligent POS to provide exceptional personalized service and guest experience. Our POS combines powerful reporting and configuration capabilities. With an easy-to-use, touch screen POS terminal, and features like simple drag and drop ticket splitting, or use of tablets to take orders, your staff is all set to offer better service.
Provides fast and efficient services with order fulfillment capabilities according to inventory availability.
Contains a complete dock and slip management system.
Increase revenues and efficiency with Spa Management to streamline reservations, resource management, scheduling, and forecast.
Enables analysis of member/guest purchasing habits and targeted communication.
No more spending of countless hours on financial reports. Enjoy a quick and responsive experience when designing and viewing financial reports using an Excel-like designer. Empower staff by publishing reports securely to their desktops.
Comprehensive method for calculating overtime and shift premium pay.
Manages member/guest property access, and tracks activity.
Get the information you need at a glance while still having the ability to drilldown into further information. Combines all your data sources and modernize your reporting process with customized dashboards.
Tracks revenue and expenses, providing budgeted & actual data in real time.
Manage all aspects involved with renting and operating lockers.
Dynamic reporting solution designed to assist clubs to prepare, analyze and visualize data from multiple sources. Real-time operational reporting, drill to detail and Adhoc inquiry capabilities.
Reduces costly inventory errors, and shortages, while improving customer service and the bottom line.
Provides complete control to generate and track purchase orders from PO issue to receipts.
Robust and customizable financial management solution that includes general ledger, accounts payable, accounts receivable, fixed assets, and customizable financial reporting. Multi Company Accounting Consolidation & Reporting Software.
Manage multiple communities, with unlimited parcel/dwelling types. Manage owners, renters, properties, dues billings and other financial transactions.
Improve security, operational efficiency and member convenience. Gate Access System controls access to specific areas of the club such as the pool, marina, tennis courts, fitness rooms, etc. The Gate House Module enables the staff at the gatehouse to validate incoming vehicles by scanning the RFID decal on the vehicle.
Real time availability management with online booking and yield based pricing allows clubs to easily manage rooms.
ClubView enables management and staff to have all the pertinent information to elevate the member experience. It also organizes leads by status and identifies guests that can be added as leads.
We found the Northstar solution to be perfect for our needs. We purchased a state of the art fully integrated system. The support we have received from Northstar can only be described as excellent with fast responses to any issues we might be experiencing.
David Clifford, General Manager / Secretary
My goal as a General Manager is always to research and implement best practices in all areas of our operation to increase our team’s efficiency and most importantly, member satisfaction. Northstar is one of those resources that I can rely on to achieve both member and staff satisfaction. They are constantly bringing new ideas to the table to help us run the club better and we have embraced their innovative culture to ensure Shadow Wood is at the forefront of the newest club technology available.
At Jonathan Club we always look for new ways to utilize technology to better engage with our membership. We selected the branded ClubNow App from Northstar which is designed with member convenience in mind. Having an app that ties directly to our Northstar system allows our management and our membership to be more connected.
I am very impressed with the time and effort Northstar puts into its R&D – there is improvement on a regular basis which ensures the Northstar solution is always state of the art. You do not see this at the other club software companies.
We wanted to eliminate double work and have technology help our team work “smarter” and also have data easily accessible to management. We evaluated all the key players in the industry and found Northstar was the right partner for us. The NS team’s approach was consultative and they helped us solve for problems we had and that was key.
Northstar has hit it out of the park with the Kitchen Display System! Our Executive Chef Todd was not behind this to start with but he has seen so much good come out of this system to help Cherokee – it is amazing. Systems were changed, errors have been caught and are now minimized and the kitchen is quiet again. Thank you for building this. Kudos!!!
I second all what Mr. Wheeler says! The system is amazing and we are operating our Terrace kitchen much more efficiently!
Northstar linked the tee times and Point of Sale systems seamlessly. Prior to Northstar, we operated two separate software programs for tee time reservations and point-of-sale. This proved to be a challenge as our reports were often skewed. Waialae Country Club is a bit complicated in that our membership structure consists of 27 classes and we have 50+ rules in relation to tee times.
Catching up with the 21st Century where technology does the clerical work so we can focus on the reason we exist: the Member Experience. Northstar is doing the costly, manual work at twice the speed without sacrificing accuracy.
The Northstar system has certainly created efficiencies across multiple systems and reduced the admin payroll by 25%. I personally rely and love the reporting functions and the variation and capabilities of the reports at my fingertips. With the ClubNow App, members can book rounds, top up accounts, change contact details, and check handicap all through the App. The fully integrated EFPOS/POS integration has fast tracked transactions for members and enabled us to go cashless. End of day reconciling is now a two second process with no cash counting or balancing required. Counting cash and reconciling alone accounted for around fifteen hours of payroll per week across the business.
Our experience with Northstar has been outstanding. The company has been very responsive and innovative. The tee time app has been very well received by our members. It is easy to use and has made some significant enhancements to get the members on the course at the times they want and the people they want to play with. Great team to work with and we are very pleased with the product.
Grab ‘N Go has been a hit among our members. Within 48 hours of coming up with the need for takeout during COVID, Northstar had the system in place and ready to go. Last Friday, we had 38 orders and over 100 meals for our members. Thank you for getting this set up and allowing us to service the members.
Grab ‘N Go has been great for us, so thankful for that for sure. That and having a dedicated To-Go area with curbside has allowed us to stay open and do pretty well.
NS Gate Access solution has changed our 10,000 + privacy operations in a significant way. Our collaboration has resulted in enhancing both our residents and privacy guard experiences! Please share my renewed appreciation with the entire NS team. Well Done!