Information is Power and ClubView provides that power to the club staff. ClubView puts the Who, What, Where, When and How in the hands of the club management to provide exceptional member service.
With ClubView, management and staff have all the pertinent information to elevate the member experience. Know which members are at the various locations of the club at any moment; follow the progression of a members’ dining experience or monitor an event or private party so that every aspect of the member experience is under control. For membership staff, ClubView organizes leads by status and identifies guests that can be added as leads. ClubView is Modern – Mobile – Management.
"My goal as a General Manager is always to research and implement best practices in all areas of our operation to increase our team’s efficiency and most importantly, member satisfaction. Northstar is one of those resources that I can rely on to achieve both member and staff satisfaction. They are constantly bringing new ideas to the table to help us run the club better and we have embraced their innovative culture to ensure Shadow Wood is at the forefront of the newest club technology available."
"At Jonathan Club we always look for new ways to utilize technology to better engage with our membership. We selected the branded ClubNow App from Northstar which is designed with member convenience in mind. Having an app that ties directly to our Northstar system allows our management and our membership to be more connected."
"We wanted to eliminate double work and have technology help our team work “smarter” and also have data easily accessible to management. We evaluated all the key players in the industry and found Northstar was the right partner for us. The NS team’s approach was consultative and they helped us solve for problems we had and that was key."
"Northstar has hit it out of the park with the Kitchen Display System! Our Executive Chef Todd was not behind this to start with but he has seen so much good come out of this system to help Cherokee – it is amazing. Systems were changed, errors have been caught and are now minimized and the kitchen is quiet again. Thank you for building this. Kudos!!!"
"I second all what Mr. Wheeler says! The system is amazing and we are operating our Terrace kitchen much more efficiently!"
"Northstar linked the tee times and Point of Sale systems seamlessly. Prior to Northstar, we operated two separate software programs for tee time reservations and point-of-sale. This proved to be a challenge as our reports were often skewed. Waialae Country Club is a bit complicated in that our membership structure consists of 27 classes and we have 50+ rules in relation to tee times."
"Catching up with the 21st Century where technology does the clerical work so we can focus on the reason we exist: the Member Experience. Northstar is doing the costly, manual work at twice the speed without sacrificing accuracy."
"Our experience with Northstar has been outstanding. The company has been very responsive and innovative. The tee time app has been very well received by our members. It is easy to use and has made some significant enhancements to get the members on the course at the times they want and the people they want to play with. Great team to work with and we are very pleased with the product."