Northstar 24/7 Customer Support

Northstar has the best club management software technology and is the product innovations leader but Northstar’s client service and support approach is where the difference is made – on a human scale. Each Northstar client benefits from a tight-knit and high-energy team of specialized professionals who are personally engaged with the club’s success. Together, the on-site training and consulting staff teamed with the project management leaders in the design lab offer a range of services tailored for the needs of the club and staff.

Northstar distinguishes itself with the quality and types of services it provides to its club customers. The Northstar aim is that clubs will be served every day in a manner consistent with the high level of service clubs provide to its members and guests. In that regard, only one "level" of service is offered: Platinum.

Customer care includes the following:

  • 24/7/365 live support with Northstar technicians; no third-party call centers
  • Unlimited support with no hidden fees or charges
  • Multiple communication channels, including phone, email and knowledgebase
  • Downloading of updates through the internet
  • Commitment to total customer satisfaction

We would love to hear from you…


By phone, fax or E-mail, if you've got questions, comments or suggestions, feel free to contact us anytime, before or after a purchase.

Office

3650 Mansell Road, Suite #225, Alpharetta, GA 30022

Phone: 888 240 3501

Email: info@globalnorthstar.com

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To learn how our product works and looks like, click on the button below so our consultants will get in touch right away to schedule a demo.

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