Northstar User Conference - Register Now
The 12th Annual Northstar User Conference will take place at Rosen Plaza Hotel in Orlando, FL on October 23rd and 24th, 2017. Below are some of the reasons why you MUST attend this User Conference:
For more details and to register please go to Northstar User Conference 2017
Kitchen Display System (KDS) - Saves Paper, and Serves as an Invaluable Internal Benchmarking Tool
Did you know that with the Northstar KDS your club can not only save paper by eliminating kitchen printers, but can also track service levels and pace of service within the F&B Operations?
Immediately, visual alerts warn when service may be affected - color codes of yellow and red will highlight table(s) that may be approaching the established benchmark for the service goal (e.g., number of minutes from time order is taken to when food is delivered). Managers can see this from their device - without having to go into the kitchen, to see if they're "in the weeds ".
An invaluable tool for Benchmarking over weeks or days. For instance, in "The Grill " a club may know that the Members expect their food within 14 minutes of ordering. If Managers see that service has trended in the wrong direction over the past week or so (for example), then they know that there is either a Floor Staff training issue, or perhaps a production issue in the kitchen. Correct the situation, before it is obvious to the Members.
In addition, Managers can see graphically on their device what the "Load Balance " is between number of covers, Kitchen Staff, and Floor Staff when used in conjunction with Northstar Timekeeping Module.
Internal Benchmarking, and so much more! Learn more about the Kitchen Display System at http://globalnorthstar.com/KDS.php or contact us at email@example.com.
Northstar Partners with OpenEdge to Make Payment Processing Easier for Clubs & Members
Northstar announced a partnership with OpenEdge, the technology innovation division of Global Payments. The payments technology integrated into Northstar includes advanced security features and adds new functionality to make accepting payments easier for the club and more convenient for club members. New features and payment models from OpenEdge that are now seamlessly integrated into Northstar software includes:
- EMV Acceptance
- Encryption / Tokenization
- Decline Minimizer & Recurring Payments
For more information please go to http://globalnorthstar.com/news.php or contact us at firstname.lastname@example.org.
Technology & Its Impact on Club Operations
Get the lowdown from a Club Industry Veteran and a Past CMAA President Bill Wagner about Clubs & Technology via his interview in BoardRoom Briefs.
Please click here to view the article on page 10.
A Big Warm Welcome
We would like to extend a big warm welcome to the following clubs and communities that joined the Northstar family recently.
- SaddleBrooke Two
- Rolling Hills Country Club
- White Manor Golf Clubb
- The Club at Longview
- Race Brook Country Club
- Riverforest Country Club
- Campus Club
- Quechee Club
- Little Traverse Yacht Club
- Common House