Northstar was launched in 2003 when the Founders of the company were approached by a consortium of clubs whose needs were not being met by the available club software.
On review, it was discovered that the current software options had dated functionality and were a patchwork of disparate software platforms designed for the general marketplace rather than for private clubs. The Founders decided to create Northstar Club Management Software to fill this gap. They designed a Next Generation software solution by combining the most reliable infrastructure with the most advanced use of online data management, reporting and information dissemination techniques to dramatically enhance the impact and effectiveness of a club’s overall operating performance.
Today, Northstar is also the premier Community Association Management Software Solution provider covering all operational and management aspects of running a community association.
The only platform that offers a single solution built on one database and, most importantly, the software is centered on the needs of private clubs.
Customer support is recognized as one of the key components of service and, to this end, Northstar was the first club management software company to offer live 24/7/365 customer support – no beepers.
Today, Northstar is the definitive leading provider of rich, browser-based and mobile club management software products and services. Northstar has enabled clubs and their employees to more efficiently and easily manage their daily club business using lean and innovative software.
Northstar's client roster spans the entire gamut of the private club industry, from the top 1% of private clubs in America (the Platinum Clubs of America®) to smaller niche clubs. This is a testament to the alignment of market needs, vision and the innovative technologies delivered through the proactive Northstar employees.
Northstar helps extend the club’s value to its membership via full-featured, interactive web software to inform and engage the membership while at the club or away.
Since inception, Northstar has gone from strength to strength and earned several accolades in the industry. However, the Northstar mission is to maintain its technological superiority that delivers the best member experience and not rest on past laurels. To retain this advantage, the 140 Northstar employees are working diligently to improve the software, better the customer service and to ensure that the users of Northstar have a world class experience.
Outstanding single-source system, including website.
One of the very best Membership and General Ledger I’ve seen. Excellent Excel integration.
John Holzman, Controller
The data mining and reporting capabilities of Northstar has given us the ability to provide relevant information for the Board to make timely informed decisions.
Jeff Hilen, CCM, General Manager
We began using Northstar in October 2013 and have never looked back, we are completely satisfied with the way the program works.
We were using Club Systems and this is so much more advanced in regards to being able to follow a transaction from start to finish and so much more; we love it!
Teri Wilson, Controller
Great Job with the Customer Support that I needed!
This person performed as a pro!
Hassan always assists quickly and professionally when I contact Northstar for help.
He is very intelligent and expresses himself very clearly. He rocks!!