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Northstar Announces Partnership with OpenEdge: Adds New Payment Features and Advanced Security for Private Clubs

Atlanta, February 24, 2017 - Northstar, the leading provider of club management software for private clubs, announces a partnership with OpenEdge, the technology innovation division of Global Payments. The payments technology integrated into Northstar includes advanced security features and adds new functionality to make accepting payments easier for the club and more convenient for club members.

New features and payment models from OpenEdge and now seamlessly integrated into Northstar software include:

EMV Acceptance: EMV is a fraud-reduction technology protecting card issuers, merchants and consumers from losses due to the use of counterfeit and stolen payment cards at the point-of-sale. EMV smart cards are embedded with a chip that interacts with a point-of-sale device, ensuring the card is authentic and belongs to the user. This chip technology is virtually impossible to duplicate.

Encryption/Tokenization: OpenEdge's proprietary encryption is designed to render cardholder data unreadable, encrypted at the device. Club staff are unable to view card numbers after the swipe, dip or hand-key. Cardholder data is then replaced by digital "tokens" - unreadable by potential cyber-criminals. The sensitive data is stored in the secure OpenEdge vault rather than in the business environment.

ACH: With ACH (or eCheck) payments, funds are drafted from the member's checking account. ACH payments are electronic payments made through the Automated Clearing House (ACH) network.

Decline Minimizer and Recurring Payments: Decline Minimizer from OpenEdge is an automated card updating service. Because clubs rely on repeat and recurring transactions from members, there is a constant concern with declined transactions due to lost, expired and outdated cards, requiring time-consuming efforts to track down the cardholder to maintain cash flow. With Decline Minimizer, a club simply requests the service and OpenEdge handles the rest. Decline Minimizer automatically updates expired and outdated card information stored in a cloud-based data vault daily. The process is virtually invisible to the clubs, yet they'll notice the impact Decline Minimizer has on the business - fewer card declines and more approvals.

Northstar CEO, Prasad Suryadevara states, "Private clubs have a very specific business model. The new payment features offered through the OpenEdge partnership will help our customers run their businesses better while improving security and ease-of-use to their members."

"OpenEdge has a great deal of experience developing payment solutions for the membership space," adds Sid Singh, Global Payments' President of Integrated Solutions & Vertical Markets. "The features Northstar is integrating into their software - encryption, token-based security, EMV chip cards, recurring payments and more - will help keep their club customers competitive as payment habits and technologies change. We're delighted to partner with Northstar."

About OpenEdge
OpenEdge helps software developers and businesses succeed by delivering secure and personalized payment solutions. As the integrated payments division of Global Payments, OpenEdge is driving innovation - adapting, scaling and simplifying how payments are processed, across platforms and points-of-interaction, in an increasingly complex landscape. OpenEdge serves more than 2,000 technology partners across 60 industry verticals throughout the United States and Canada. Learn more at www.openedgepay.com.

About Northstar
Northstar is the leading vendor of Club Management Software for Private Clubs. Northstar is installed in over 500 clubs worldwide and is the only club management software that offers a complete single solution that is built on one database. The Northstar Suite comprises of the revolutionary ClubView, the innovative ClubNow Mobile App, the beautifully designed websites from NS Connect and the award winning NS Office that has 26 modules to cover all club requirements. The Northstar mission is to provide a superior product that helps create the best member experience. To this end, the employees of Northstar are working diligently to improve the software, better the customer service and to ensure that the users of Northstar have a world class experience. Learn more at www.globalnorthstar.com.

Atlanta, Nov 2016 - Northstar announced that it has been named a Winner for 'Club Management Software of the Year' and 'Mobile Member Communication' in the 18th Annual BoardRoom Magazine "Excellence in Achievement" Awards.

The BoardRoom Magazine is the official publication for the Association of Private Club Directors (APCD) and the Distinguished Clubs. The BoardRoom Awards are the only awards in the private club industry that recognize private clubs' business partners.

"And of course, private clubs are the beneficiary of outstanding work of the industry's vendors. Clearly each and every one of them is the leader in the irrespective field and we're absolutely delighted to recognize their contributions," said John Fornaro, publisher of BoardRoom magazine.

Prasad Suryadevara, CEO of Northstar said, "We are honored to receive the "Excellence in Achievement" Awards from BoardRoom magazine. The award for Club Management Software of the Year reiterates the comprehensive and innovative solution Northstar provides for end to end club requirements. The Mobile Member Communication Award is especially treasured as the Northstar Development team has been working on the ClubNow Mobile App for over a year to ensure that we provide groundbreaking features in our mobile app to increase & improve the connectivity and communication channels between the club and its members."

There is a great deal of excitement in the air as clubs are live with the ClubNow App, a mobile app designed for club members & staff. Easy to use and with a ton of features, the ClubNow app is the convenient way to make reservations at the club or access personal club account information. Members can now get instant updates about events, make dining reservations, invite a fellow member for a friendly round of golf, reserve a tee time or pay bills – all available at their fingertips.

There are other club apps available on the market, but like life all apps are not created equal. ClubNow app has the most features and functionality of any club app on the market and if desired can be customized per the club requirements – all this is available at the most competitive price.

Key Features (more on this in the coming weeks :)

  • Alerts staff based on member location
  • Alerts pro shop prior to member arrival
  • Tracks members' pace of play
  • Auto check in at dining locations
  • Tracks member usage of club resources
  • Automates gate access

The ClubNow App is now available and can be added to the club’s software suite by contacting your Regional Sales Directors or the Northstar’s sales department at (888)-240-3501.

There is a great deal of excitement in the air as clubs are live with the ClubNow App, a mobile app designed for club members & staff. Easy to use and with a ton of features, the ClubNow app is the convenient way to make reservations at the club or access personal club account information. Members can now get instant updates about events, make dining reservations, invite a fellow member for a friendly round of golf, reserve a tee time or pay bills – all available at their fingertips.

There are other club apps available on the market, but like life all apps are not created equal. ClubNow app has the most features and functionality of any club app on the market and if desired can be customized per the club requirements – all this is available at the most competitive price.

Key Features (more on this in the coming weeks :)

  • Tee Times Reservation
  • Location Based Services
  • Dining Reservations
  • Membership Features
  • Event Reservations
  • Account Access

The ClubNow App is now available and can be added to the club’s software suite by contacting your Regional Sales Directors or the Northstar’s sales department at (888)-240-3501.

We are excited to welcome Northstar Club Management Software to PCMA's Premier Professional Club Resource Program and share some insight with you regarding their industry expertise and resources.

Northstar, the leading provider of Club Management Software for Private Clubs, is delighted to be partnering with PCMA. Our mission is to provide a superior product that helps create the best member experience. Northstar is installed in nearly 500 clubs worldwide, including 50 Platinum clubs and has won Boardroom Magazine's prestigious "Software of the Year" award numerous times.

The Northstar suite offers 28 integrated modules to cover club requirements from end to end; but it is the website, communications and CRM (customer relationship management) modules that are of the most value to PCMA members. Northstar's offering includes, but is not limited to, lead generation, membership management, mobile app for club members, integrated website solutions, campaign management based on member's spending history and targeted email marketing. Websites provide the first impression of a club for potential members and the responsive mobile-ready web designs from Northstar are the best in the industry.

CRM is often perceived just as a methodology to track leads, but it is at Customer (Member) Relationship Management where Northstar really shines. Northstar helps extend the club's value to it's existing and potential members via full featured interactive software to inform and engage the membership while at the club or away.

The newly launched ClubNow mobile app kicks up the engagement level another notch with the members having a range of club related options like Reservations, Statements, Events and Tee Times literally at their fingertips. The location-based functionality of the app alerts staff with member details providing customized and one of a kind service.

To learn more about Northstar's CRM, Websites, Mobile App and other club related products, please contact us at:

Priya Kumar, Director of Marketing
Email:
priya.kumar@globalnorthstar.com
Phone Number: 917-794-6020
www.globalnorthstar.com

It's our pleasure to share this fantastic professional resource with you and we look forward to continuously developing your professional network.

Kindest regards,
Your Team at PCMA

Northstar Technologies, developer of the award winning Northstar Club Management Software, today named Rick Applewhite as Director of Sales – Central US & East Florida; Andrew Bulloch as Director of Sales – International and Alyson Stevenson as Director of Sales – Southeastern US.

“We are thrilled to have professionals of the caliber of Alyson, Andrew and Rick as our Sales Directors”, said Prasad Suryadevara, CEO of Northstar Technologies. “Their experience and expertise will deliver value to the clubs and help Northstar maintain a dominant position in these markets.”

Rick Applewhite brings with him 20 years of experience in the club software business. Rick has had the privilege of working with hundreds of private clubs regarding their technology solutions, providing him with a unique insight on the technology challenges of clubs today. Rick’s region includes Arkansas, East Florida, Kansas, Louisiana, Missouri, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota and Texas. Rick is based in the Dallas / Ft Worth metro area.

Andrew Bulloch’s decades of club experience serves him well in the international marketplace. In the 4 years Andrew has been at Northstar, he has increased Northstar’s presence from 2 countries to 10. Andrew will be focusing exclusively on clubs outside the US. Andrew is an avid sportsman, traveler and reader.

Alyson Stevenson has been with Northstar for just over a year and prior to that was the Relationship Manager at ETS for 9 years. Alyson has a very strong understanding of the technology requirements of clubs and enjoys finding the optimal technology solutions. Alyson’s region includes Alabama, Georgia, Mississippi, North Carolina, South Carolina, Tennessee and Virginia. Alyson loves dogs, traveling and spending time with family. Alyson will be based in the Atlanta metro region.

Contact:
Rick Applewhite
rick.applewhite@globalnorthstar.com
Phone: 239-250-2509

Andrew Bulloch
andrew.bulloch@globalnorthstar.com
Phone: 888-842-6737

Alyson Stevenson
alyson.stevenson@globalnorthstar.com
Phone: 703-244-0620


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